E-Consult Management

Reduce the number of unnecessary specialist referrals while improving the patient experience

Benefits

Reduce Misdirection of Referrals

Reduce Misdirection of Referrals

Much to the frustration of all involved, specialists sometimes see a patient for an initial consultation and discover the question or problem is not appropriate for their specialty practice or does not include the proper workups.

Increase Access

Increase Access

PCPs and patients are often faced with long wait times to see a specialist but with e-consults, the wait can be shortened dramatically.

Improve Feedback / Reduce Delay

Improve Feedback / Reduce Delay

E-consults help improve feedback from a specialty consultation that normally can take weeks or months to be returned to the PCP, decreasing the chances that the PCP will refer again.

Organized Conversations

Organized Conversations

  • Send and receive messages in real-time. (No waiting by the fax machine)
  • Conversations can be split by a department, by referral, or client, or whatever else is relevant to your organization.
Collaboration Beyond Staff

Collaboration Beyond Staff

  • Share channels with organizations and businesses you regularly work with – like providers, vendors, attornies, and partners
  • Bring all the right people into the same room.
Integrated File-Sharing

Integrated File-Sharing

  • Drag-and-drop PDFs, images, videos and other medical files directly into ReferralMD with no file size restrictions.
  • Get feedback on your work and create an archive for everyone to view anytime.
Searchable History

Searchable History

  • Search everything that’s been posted in your messages.
  • Learn the context of past decisions or see if someone’s already solved the problem at hand.

Why E-Consults are Important

52 %

52% of specialty referrals are unnecessary

50 %

50% of referring physicians were dissatisfied with the timeliness of specialists’ feedback

80 %

80% of all serious medical errors involve miscommunication during care transitions (to different care settings)

15 %

15% more overall patient safety events occurred in hospitals performing in the bottom 10% for physician communication, compared to those in the top 10%

Solve Your Interoperability Challenge

We integrate with ALL electronic medical record and practice management software with Direct Message, API, HL7, or FHIR.

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