Consult Management

Reduce the number of unnecessary specialist referrals while improving the patient experience

Benefits of eConsults

Minimize unnecessary referrals, improve access to specialty care, and streamline workflow for better patient outcomes

Prevent Unnecessary Referrals

Prevent Unnecessary Referrals

eConsults allow primary care providers to confer with specialists about patient cases in order to prevent unnecessary referrals.

Increase Access

Increase Access

Patients often face long wait times to see specialists and eConsults can improve access to specialty care by allowing primary care providers to treat patients.

Reduce Costs

Reduce Costs

Guidance by specialists in eConsults allow primary care providers to treat patients and avoid costs associated with face-to-face visits with specialists.

Sending eConsults

Sending eConsults

  • Referrals can be automatically converted to consults for certain specialties based on rules

  • In-network specialists can define availability for receiving consults

  • If the network does not offer certain specialties or providers are not available then ConferMED can be used as the default receiver

ConferMED Specialist Network

ConferMED Specialist Network

  • ConferMED’s network of 300 specialists represents most pediatric and adult specialties

  • ConferMED can be used for all consults or only when certain specialties are not represented in the PCP’s network or the in-network specialists are not available

  • Learn more about ConferMED Specialist Network

Structured Workflow

Structured Workflow

  • Define customized statuses in consult management workflow.
  • Custom statuses are listed in left sidebar on Consults page. Custom priorities can also be defined.
Integrated File-Sharing

Integrated File-Sharing

  • Drag-and-drop PDFs, images, videos and other medical files directly into ReferralMD with no file size restrictions.
  • Get feedback on your work and create an archive for everyone to view anytime.
Searchable History

Searchable History

  • Search everything that’s been posted in your messages.
  • Learn the context of past decisions or see if someone’s already solved the problem at hand.
  • Message & Exchange FIles with Providers
  • Task Management
  • Alert Notifications
  • Audit Log

Message & Exchange FIles with Providers

Send messages  to providers and exchange patient files (x-rays, labs, dicoms) in real-time, regardless of the format or size.

Message & Exchange FIles with Providers

Task Management

Assign tasks to yourself, others, or a department and receive notifications when tasks are due, overdue, or completed.

Task Management

Alert Notifications

Define and manage customized alert rules.
Receive notifications when activities are not completed in a timely fashion.
Manage work queues by exception more effectively.
Alert Notifications

Audit Log

Full accountability for every patient, every referral, and every change made in the referral system.

Audit Log

Why eConsults Are Important

52 %

52% of specialty referrals are unnecessary

50 %

50% of referring physicians were dissatisfied with the timeliness of specialists’ feedback

80 %

80% of all serious medical errors involve miscommunication during care transitions (to different care settings)

15 %

15% more overall patient safety events occurred in hospitals performing in the bottom 10% for physician communication, compared to those in the top 10%

Solve Your Interoperability Challenge

We integrate with most electronic health records (EHR) systems, practice management systems (PMS), and radiology information systems (RIS) with APIs, HL7, FHIR, or Direct.

Request a Demo

See how ReferralMD delivers a better experience for providers, staff, and patients.

Learn More