Getting Started

• How does the implementation process work?
• Do I need to connect to my current EMR or practice management solution?
• What is the difference between my paper referral form and referralMD's digital form?
• What are the benefits for ACO's, payers, primary and specialty care?
• Why is web-based software better than your regular software?
• How do I grow my physician network and generate more referrals?
• Is there a mobile app for ReferralMD?
• What Analytics and Reporting does ReferralMD offer?
• What Marketing Tools are built into ReferralMD?
• How do I send and receive referrals without the phone and fax?
• What workflow tools does ReferralMD have?
• How do I manage faxes and my referrals?
• What can ReferralMD report on?
• How does ReferralMD help me avoid back-and-forth with providers?
• Can I capture referrals online?
• Does ReferralMD let me know when referrals get stuck?
• How do I know which referrals need attention?
• Can ReferralMD be configured to match my organization's workflow?
• How do I find the right provider to send my referral to?
• How do I add providers to my ReferralMD network?
• Who Can use ReferralMD?
• How does Pricing Work?
• How soon can I see an ROI by using ReferralMD?
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HIPAA

• How does the implementation process work?
• What are the benefits for ACO's, payers, primary and specialty care?
• Is referralMD HIPAA Compliant?
• Is there an audit trail?

Referral Faxes

• What is the difference between my paper referral form and referralMD's digital form?
• What are the benefits for ACO's, payers, primary and specialty care?
• Does ReferralMD have a Provider Website Portal?
• Can I send referrals via fax to providers who don't use ReferralMD?
• Can ReferralMD send faxes outside my organization?
• How does ReferralMD handle patient referral faxes?
• How does ReferralMD handle Faxes?
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Communications

• What are the benefits for ACO's, payers, primary and specialty care?
• Is there a mobile app for ReferralMD?
• Does ReferralMD have a Provider Website Portal?
• How does ReferralMD help me avoid phone calls and faxes?
• Can I send reports to referring providers?
• How do I know when a Referral has been accepted?
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Electronic Consults

• What are the benefits for ACO's, payers, primary and specialty care?
• Does ReferralMD match patients with providers?
• Can I use ReferralMD for eConsults?
• Can I use ReferralMD to discuss cases with specialists?

Healthcare CRM

• What are the benefits for ACO's, payers, primary and specialty care?
• Does ReferralMD have a national directory?
• Can ReferralMD send marketing faxes?
• Can ReferralMD help me with marketing outreach?
• Can ReferralMD help me research competitors?
• Can I use ReferralMD to find new referral partners?
• Can I see how effective my healthcare marketing is with ReferralMD?
• Can I use ReferralMD to market my practice?
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Reports & Analysis

• What are the benefits for ACO's, payers, primary and specialty care?
• Can ReferralMD tell me how long each referral takes?
• What can ReferralMD report on?
• How can I report on key business metrics?

Integrations

• How does the implementation process work?
• Do I need to connect to my current EMR or practice management solution?
• What are the benefits for ACO's, payers, primary and specialty care?
• Why is web-based software better than your regular software?
• When should I use an API to connect with ReferralMD?
• What are the preferred integration interfaces for ReferralMD?
• Does ReferralMD integrate with third-party systems?
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Patient/Provider Access

• What are the benefits for ACO's, payers, primary and specialty care?
• Is there a mobile app for ReferralMD?
• Can patients schedule appointments with ReferralMD?
• Can referring providers use ReferralMD?

Referral Management

• What are the benefits for ACO's, payers, primary and specialty care?
• Does ReferralMD have custom intake forms?
• Does ReferralMD match patients with providers?