Benefits of Our Integrated Fax Solution

Manage all inbound and outbound faxes in a centralized work queue, merge and split faxes and exchange documents with your EHR, RIS or PMS

Streamlined Workflow

Digitizes and automates fax processes, reducing manual handling and improving efficiency.

Improved Security

Ensures secure electronic storage and handling, minimizing the risk of lost or misplaced faxes.

Real-Time Tracking

Provides real-time status updates, ensuring timely follow-up and preventing communication gaps.

All Fax Metadata on a Single Page

  • Easily review your incoming/outgoing faxes and assign follow-up tasks or ownership.

  • Any faxes that are referrals are entered directly into a separate referral queue, medical records for existing patients are automatically added to the EMR, and other faxes (like spam) can be removed from the queue and archived.

Track All Faxes

Never Lose an important patient referral again

  • Track the status of every fax; New, Assigned or Completed, so you always know who is managing each fax.

  • Assign custom categories to each fax, sort by department or owner, and review transmission status.

  • Receive alert notifications if faxes are not reviewed in a timely manner.

Referral Fax Management - ReferralMD
Reporting on faxed referrals - ReferralMD

Referring Provider Notifications

Do you have 100’s of referral partners and try to keep them updated on their patient’s progress but find it hard to manage?

  • With ReferralMD, stay top of mind with referring providers by sending weekly status updates automatically. Let the software do the work and close the loop.

  • By improving customer service, you will see an uptick in referral volume from existing referral partners.

Centralized or Decentralized Fax Solution

You have 2 options to get started with faxing

  • 1

    Port over your current numbers (just like when you switch cell phone carriers), then assign them to each department in the software.

  • 2

    Or purchase new numbers from us. One per department (decentralized) or one for your entire system (centralized)

Our solution is great for call centers that are looking for a better way to manage and route inbound and outbound faxes.

Fax Management for Patient Referrals

Why a Better Fax Machine is Important to your Practice

54%

Only 54% of faxed referrals result in scheduled appointments.

3/10

3 of every 10 tests are reordered because results cannot be found.

25%

Approximately 1/4th of U.S. patients reported that the results and records from one provider did not reach another provider in time for their appointment.

$250B

It costs nearly $250 billion to process 30 billion healthcare transactions each year. What’s your share?

SmartEXCHANGE®

Bidirectional Integrations

We integrate with most electronic health records (EHR) systems, practice management systems (PMS), and radiology information systems (RIS) using APIs, HL7, FHIR, or Direct, and we also seamlessly connect with other HIPAA-compliant third-party systems and business intelligence tools.

Contact us if you don’t see your EHR

Complete the form and our sales team will reach out to schedule your demo.

Take a product tour to learn how ReferralMD drives operational efficiencies, increases revenue, improves communications and, enhances customer service