Gain Insights that Increase Referral Capture and Reduce Patient Leakage
All-in-one physician relationship management (CRM) –
referral tracking, fax management, e-consult, provider directory and analytics
Use as a Stand-Alone or Integrate with Any EMR
Modern and intuitive design helps facilitate rapid adoption with staff and referral network
REFERRAL MANAGEMENT
Share and receive real-time notifications when patients are admitted, discharged, and transferred between care settings. Improve customer service and loyalty with clinicians, referral coordinators, and the entire care team
E-CONSULT
Primary care providers can consult remotely and conveniently with top specialists any where in the country. Reduce the need for an unnecessary face-to-face office visits by facilitating efficient real-time message and file-exchange (X-rays, CCDs, images, and clinical notes)
PROVIDER DIRECTORY
Reduce referral leakage and improve patient access using referralMD’s SmartMATCH Provider Directory which includes care team contacts, network affiliations, insurances accepted, decision support, and critical instructions to keep care coordinated
Benefits and Features
referralMD customers save 1.5+ hours/day/staff, reduce wait times up to 80%+ for patients, and increase revenue
Optimize referral placement, maximize revenue and outcomes
- Create virtual clinical delivery networks (high value or owned/affiliated).
- Minimize, manage, & measure leakage impact at the provider or clinic level.
- Ensure patients receive the best care at the lowest cost.
Coordinate care across care settings via closed loop referrals
- Visibility into patient status.
- Bidirectional secure communication.
- Electronic transmission of contextually relevant documentation between providers.
- Know when visits occur, and take action when they don’t.
Connect the entire healthcare community, regardless of EHR
- Communicate electronically with both subscribers & non-subscribers.
- Cloud based & easy to use, clinics are live in less than a day.
- Track and report on your current referral mechanisms such as fax, eFax, and phone
Hear what our customers have to say…
As a high volume group practice we receive referrals through a variety of channels. Referral MD consolidates these channels into a single interface and automates much of the follow up. Our staff are saving time and our referring providers are getting better service. It’s a win-win.
Jake Blackshear, University of California (UCSF)When we switched to having all our faxes flow into ReferralMD software instead of our traditional fax machine we stopped having to call (and potentially annoy) physician offices who had already faxed information that we never received. Also now everything resides in one place making it far easier to manage instead of sorting through piles of paper. We save an hour and a half per staff per day using referralMD.
Pam Fletcher, Glendale MRI - CaliforniaThe tools are easy to use and the system is incredibly intuitive. We’ve been able to keep our information organized and expedite our scheduling process. referralMD keeps track of all of our incoming patients and referring physicians utilize the analytical information to see where we can improve our work flow.
Megan Ortiz, Green Imaging - Texas