Better Provider-to-Provider Communication, Better Patient Care
referralMD improves collaboration and patient access while reducing leakage between health systems by providing communication tools with clinical decision support for expedited physician-to-physician (P2P) e-consults and referrals
The Problem
The current referral communication process is disorganized and inefficient
We offer a solution platform for a range of clients
A powerful web-based solution for hospital systems, clinically integrated networks, payers, self-insured employers, private practice PCPs, and call centers
END-TO-END REFERRAL MANAGEMENT
Both the referring and receiving organizations will have real-time notifications on patient appointment status, send direct messages, and exchange patient files between offices (e.g. securely transfer labs, x-rays, patient history, and clinical notes) without hours of playing phone tag, faxing, and waiting on-hold.
E-CONSULT
Provider-to-provider curbside e-consults are a unique way to provide specialty care consultations for patients who require more than a phone call – due to charges or necessary documentation review – but not a face-to-face appointment. Streamline communication between health systems and reduce unnecessary referrals
PATIENT AND PHYSICIAN ENGAGEMENT
Our powerful marketing, broadcast features, and physician referral portal improve engagement with referring doctors and patients by giving them the functionality they need to find the most appropriate high quality doctor.
DAILY TASK REMINDERS
Track the progress of referrals throughout their life-cycle and improve care coordination by closing the loop. Assign tasks to yourself or to other co-workers and always know what to do next
PATIENT ACCESS WORKFLOW
referralMD’s Patient Access solution gives your employees access to real-time patient data, allowing your front-desk staff to accurately route e-consults and referrals to the most appropriate high quality, low cost physician. Our solution streamlines the patient referral workflow process from the moment a patient checks in to the time that the appointment is completed.
ADVANCED REPORTING
Visually analyze your data with beautiful reports and dashboards. Measure real-time operational metrics around referral volume, patient leakage, and competitor referral patterns (Review where your competitors are sending/receiving referrals to/from – We have data on most providers in the country – Learn more )
Our Customers Are Seeing Amazing Outcomes
Our customers are saving a minimum of 1.5 hours a day per staff member using referralMD’s workflow and communication solution.
PCP BENEFITS
We enable primary care providers to quickly and easily discuss their eConsults with top specialists, so they can provide better care–improving the patient experience and reducing costs.
SPECIALIST BENEFITS
We offer streamlined communication for specialists to communicate with their PCP network, improve physician loyalty, and increase revenue capture from in-network providers.
When we switched to having all our faxes flow into ReferralMD software instead of our traditional fax machine we stopped having to call (and potentially annoy) physician offices who had already faxed information that we never received. Also now everything resides in one place making it far easier to manage instead of sorting through piles of paper. We save an hour and a half per staff per day using referralMD.
Pam Fletcher, Glendale MRIAs a high volume group practice we receive referrals through a variety of channels. Referral MD consolidates these channels into a single interface and automates much of the follow up. Our staff are saving time and our referring providers are getting better service. It’s a win-win.
Jake Blackshear, University of California, San Francisco (UCSF)Want to Know Your Competitors Referral Patterns?
Learn about your top competitors and who they exchange referrals with and your own network’s splitting behavior.
Give your marketing team a better view at who they should be working with based on relationship status and referral volume
Integrates with All EMRs
referralMD integrates with your EMR via an API or HL7 interface, but by no means is it required to use the platform and experience tremendous value.
Start Using referralMD Today
Elevate your provider relationships and build a stronger business