Comprehensive Care Coordination Solution
ReferralMD transforms value-based care coordination by offering a comprehensive suite of features, including e-consults, referral management, and automated communications with both patients and providers.
Combined with the marketing CRM, patient engagement tools and an advanced suite of analytics, the platform provides a powerful extension to your EHR, RIS or PMS through seamless bidirectional integrations.
ReferralMD Platform Overview
Electronic consults (eConsults) allow primary care offices to invite specialists to a secure online discussion to review a specific patient case and exchange messages and files prior to sending the referral.
Manage all inbound and outbound patient referrals using ReferralMD, Our intelligent referral tracking platform alerts your staff when patient referrals require attention. Automatically send status updates to referring providers and close the feedback loop.
Patient Engagement Tools
Improve health outcomes and patient experience when you communicate with patients and their families. With ReferralMD, Healthcare organizations can increase patient engagement and increase loyalty to their providers.
Manage all inbound and outbound faxes in a centralized work queue, merge and split faxes and exchange documents with your EHR, RIS or PMS
Patient Direct Scheduling
ReferralMD lets patients directly schedule appointments. Our system is user-friendly and familiar so it's easy for patients to select a provider, time and location right from your website.
Improve your healthcare marketing strategy and research potential referral partners using our healthcare CRM solution. Sales and marketing teams use the medical CRM for marketing efforts, and outreach to find referral partners, and see referral volume analytics. All data is stored in our centralized CRM system. The result is improved patient satisfaction and loyalty.
SmartMATCH Decision Support
ReferralMD automatically prioritizes specialty providers based on accepted insurance, provider affiliation, average wait time, distance from patient, and other metrics in order to accurately match patient and provider.
Analytics & Business Intelligence
We understand the pivotal role data plays in enhancing patient care and optimizing operational efficiency. Our software seamlessly integrates a comprehensive suite of features, including dynamic Dashboards, Automated Reports, Productivity metrics, Volume tracking, Distribution Maps, Activity Analysis, Process Time insights, Leakage Rates assessment, Conversion Rates evaluation, and No Shows analytics.
Automate Prior Authorizations
All healthcare practices benefit from automated prior authorizations. ReferralMD reduces manual tasks by up to 70% and eliminates rework by up to 90%. Seamlessly integrate with your existing health system and patient workflows.