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The Leading All-in-One Referral Management, Patient Access and E-Consult Software for Healthcare Professionals

Build and manage high-performance provider referral networks to increase revenue, reduce value based risk, minimize leakage, and improve patient outcomes

 

Powerfully Simple Software for All Organization Types and Sizes

Hospitals / Health Systems

ACOs, IDNs, CINs

Private Practices

Payers & Self-Insured Employers

Call Centers

What is ReferralMD?

ReferralMD is an all-in-one HIPAA-compliant platform that promotes better collaboration and helps reduce cost of communication between providers, payers and patients

Referral Management and CRM

Create a virtual clinical delivery network and track all referrals, faxes, status updates, messages, meetings, and tasks with one centralized referral CRM solution.

SmartMATCH Provider Directory

Empower coordinators at the point of care with the technology they need to match patients with the right providers (experience, specialty, insurance, cost/quality, affiliation, wait times, and more), exchange referrals efficiently, and enhance service levels.

Feedback Loop

Discharge patients to the best available continuing care provider.


For every transition, securely transmit clinical summaries and updates to in and out-of-network care providers, generate compliant Patient Choice lists, and receive real-time notifications on patient status, appointment times, and outcomes.

E-Consults

Quickly and easily communicate with community providers with e-Consults to discuss a patient case prior to sending a referral. Reduce the number of unnecessary specialist referrals while improving the patient experience, lowering costs and decreasing wait times.

Patient Access and Marketing Solutions

Solutions to accept patient/provider self-referrals from your website via a widget, send automated patient progress updates to referring providers, and research your competitor's referral volume so you can grow market share.

Care Transitions for Payers

Track patients as they transition across care settings with in and out-of-network partners


Access up-to-date clinical summaries from care providers


Authorize services and care providers before patients narrow options


View real-time provider quality and satisfaction with your patients

Real-Time Analytics

Develop and monitor new marketing programs, growth strategies, and outreach activities to measure patient conversion, leakage, and referral patterns and much more...

Slow, One-Way Communication Can Cripple your Facility

The movement from fee-for-service to value-based care increases the importance of collaboration between providers

46 %
of faxed referral appointments are never completed
87 %
Increase referral volume up to
20 %
of malpractice claims involve missed or delayed diagnoses due to deficits in hand-offs between providers
37 %
Increase operational efficiencies up to
63 %
of referring physicians are dissatisfied with the lack of timely progress updates post referral
80 %
Decrease appointment wait times up to
$90 M
in revenue per 100 employed physicians is lost each year due to patient leakage
50 %
Reduce patient leakage up to

A Few Words From Our Customers

We revolutionize the way health systems communicate with their referral network and patients. Our success has been driven by your passion for excellent patient care.

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Jake Blackshear

Director at UCSF, San Francisco CA

As a high volume group practice we receive referrals through a variety of channels. ReferralMD consolidates these channels into a single interface and automates much of the follow up. Our staff are saving time and our referring providers are getting better service. It’s a win-win.

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Megan Ortiz

Administrative Director at Green Imaging, Houston TX

The tools are easy to use and the system is incredibly intuitive. We’ve been able to keep our information organized and expedite our scheduling process. ReferralMD keeps track of all of our incoming patients and referring physicians utilize the analytical information to see where we can improve our work flow.

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Pam Fletcher

Administrative Director at Glendale MRI, Glendale CA

When we switched to having all our faxes flow into ReferralMD software instead of our traditional fax machine we stopped having to call (and potentially annoy) physician offices who had already faxed information that we never received. Also now everything resides in one place making it far easier to manage instead of sorting through piles of paper. We save an hour and a half per staff per day using ReferralMD.

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