Work Smarter, Not Harder with ReferralMD’s AI Powered Platform

Discover how ReferralMD’s Patient Intake, eConsult, Referral, Faxing and Marketing solutions help healthcare organizations achieve better outcomes by enhancing care coordination, streamlining operations and improving the patient experience.

  • Receive, review, and respond to electronic and faxed referrals from any browser.

AI Powered Patient Intake Forms

ReferralMD software opens the digital front door to healthcare practices with advanced conversational AI patient intake. This cutting-edge technology simplifies the initial patient interaction, ensuring accurate data collection and a smooth onboarding process. By integrating conversational AI, patients can easily schedule appointments, provide necessary information, and receive answers to their questions in real-time.

Explore our Digital Front Door solutions, designed to enhance patient engagement and streamline access to healthcare services. Our innovative tools provide a seamless, integrated digital experience for patients from their initial contact throughout their entire care journey, transforming healthcare delivery into a more accessible, efficient, and patient-centered process.

Learn More about How We Help

ReferralMD streamlines managing inbound and outbound patient referrals directly within your existing EHR software, eliminating the need for fax machines and cumbersome spreadsheets. Our intelligent platform automatically alerts staff about referrals needing attention and sends updates to referring providers, efficiently closing the feedback loop.

Learn more about our Referral Management Solution

Discover how our Marketing & Advanced Tools enhance patient intake and engagement, offering comprehensive solutions for healthcare providers. Designed to optimize marketing efforts and streamline complex processes, these tools ensure that every patient interaction is effective and efficient. By integrating these advanced capabilities, healthcare organizations can significantly improve outreach, patient communication, and overall service delivery, leading to better patient outcomes and operational success.

Learn more about our Healthcare CRM and Professional Services

  • Referral Management

    Customized workflow and forms to manage inbound and outbound referrals through multiple channels with proactive alerts and SmartMATCH decision support.

  • SmartFAX Management

    SmartFAX Management: Automated and on-demand faxing with centralized work queue, advanced OCR and AI integration and tools to split and merge faxes.

  • SmartCHAT Patient Intake

    Conversational AI powers the intake process allowing patients to complete registration forms and sign consent forms electronically on their phones.

  • Patient Access Tools

    Provider directory and online scheduling embedded on your website allow patients to find providers and book or request appointments.

  • Patient Scheduling

    Online patient scheduling integrates with the receiving provider’s EHR or scheduling system to check provider availability in real-time.

  • Patient Communications

    Automated and on-demand text and email messages sent to patients based on changes in the workflow using predefined templates and rules.

  • Consult Management

    Manage e-consults sent to specialists in your network or to ConferMED with automated referral-to-consult conversions based on predefined rules.

  • Prior Authorizations

    Automated prior authorizations within your referral and scheduling workflow, streamlines communications with payers and drives operational efficiencies.

  • Marketing CRM Tools

    CRM allows marketing teams to document and track outreach activities, report on trends with referral partners and leverage built-in market research tools.

  • Advanced Analytics

    Marketing & Advanced Tools for healthcare providers

    Automated reporting based on predefined KPIs, real-time reporting across all modules in the platform and integration with your data warehouse or BI tool.

  • SmartEXCHANGE Integrations

    Years of experience perfecting processes for implementing robust bidirectional integrations with EHR, RIS, PM, or other third-party systems.

  • Professional Services

    Professional implementation and post go-live services include a dedicated project manager and account manager with technical support and business reviews.

SmartEXCHANGE®

Bidirectional Integrations

We integrate with most electronic health records (EHR) systems, practice management systems (PMS), and radiology information systems (RIS) using APIs, HL7, FHIR, or Direct, and we also seamlessly connect with other HIPAA-compliant third-party systems and business intelligence tools.

Contact us if you don’t see your EHR

Complete the form and our sales team will reach out to schedule your demo.

Take a product tour to learn how ReferralMD drives operational efficiencies, increases revenue, improves communications and, enhances customer service