Referral Management For Enterprise Healthcare
Reduce referral leakage and grow market share with improved referral management, patient communication, scheduling, e-consults, and provider CRM.
Solve your interoperability challenges with customizable workflows and intelligent automation.
Comprehensive Solutions for Inbound and Outbound Referrals
Manage all inbound and outbound referrals using ReferralMD, Our intelligent referral tracking platform alerts your staff when patient referrals require attention. It automatically sends status updates to referring providers to close the feedback loop.
Patient Engagement Tools
Improve health outcomes and patient experience when you communicate with patients and their families. With ReferralMD, Healthcare organizations can increase patient engagement and increase loyalty to their providers.
Manage all inbound and outbound faxes and categorize new faxes as referrals or documents for existing patients so the system can automatically route the faxes to the referrals queue or the integrated EHR.
Patient Direct Scheduling
ReferralMD lets patients directly schedule appointments. Our system is user-friendly and familiar so it's easy for patients to select a provider, time and location right from your website.
Electronic consults allow primary care offices to invite specialists to a secure online discussion to review a specific patient case and exchange messages and files prior to sending the referral.
Improve your healthcare marketing strategy and research potential referral partners using our directory of over 5 million providers. Sales and marketing teams use the healthcare CRM for marketing efforts, outreach to referral partners, and referral volume analytics. All data is stored in our centralized CRM. The result is improved patient satisfaction and loyalty.
SmartMATCH Decision Support
System automatically prioritizes specialty providers based on accepted insurance, provider affiliation, average wait time, distance from patient, and other metrics in order to match the patient with the most appropriate provider.
Real-Time Referral Analytics
Gain better insight into your healthcare business using real-time referral analytics including metrics dashboard, patient referral volume, referral trends, referral leakage rate, capture rate, service levels, wait times, outreach results, competitor patterns, and more. Use the information to make informed decisions to improve your practice's bottom line.
Automate Prior Authorizations
Your practice will benefit from automated prior authorizations. Reduce manual tasks by up to 70% and eliminate rework by up to 90%. Seamlessly integrate with your existing health system and patient workflows.