Referral Management and Econsult Software with Patient-Provider SmartMATCH for Healthcare Professionals
Build and manage high-performance provider referral networks to increase revenue, reduce value-based risk, minimize leakage, while improving patient access and outcomes.
Who Can Use ReferralMD?
Hospitals / Health Systems
ACOs, IDNs, CINs
Payers & Self-Insured Employers
Call Centers, DME, Attorneys
Manage Referral Relationships, All on One Centralized Platform
Referral Management and CRM
Create a virtual clinical delivery network and track all referrals, faxes (works with your current fax #), status updates, messages, meetings, and tasks with one centralized referral CRM solution.
Each department can create their own unique referral pathways that enable coordinators to guide referrals through the funnel ensuring every guideline is checked off before sending or receiving referrals so nothing is forgotten.
Empower coordinators at the point of care with the technology they need to match patients with the right providers (experience, specialty, insurance, cost/quality, affiliation, wait times, and more). We offer real-time qualitative and quantitative data scorecards for every provider that you can weight based on your unique organization preferences so coordinators always know the best choice.
Automated Progress Notes (Feedback Loop)
Discharge patients to the best available continuing care provider.
For every transition, securely transmit clinical summaries and updates to in and out-of-network care providers, generate compliant Patient Choice lists, and receive real-time notifications on patient status, appointment times, and outcomes.
E-Consults (Real-Time Messaging)
Quickly and easily communicate with community providers with e-Consults to discuss a patient case prior to sending a referral. Reduce the number of unnecessary specialist referrals while improving the patient experience, lowering costs and decreasing wait times.
Patient Access and Marketing Solutions
Solutions to accept patient/provider self-referrals from your website via a widget, send automated patient progress updates to referring providers, and research your competitor's referral volume so you can grow market share.
Care Transitions for Payers
Track patients as they transition across care settings within and out-of-network partners
Access up-to-date clinical summaries from care providers
Authorize services and care providers before patients narrow options
View real-time provider quality and satisfaction with your patients
Develop and monitor new marketing programs, growth strategies, and outreach activities to measure patient conversion, leakage, and referral patterns and much more...
What Are The Benefits?
Physicians that use a referral network to assist their patients in finding a specialist are 74% more likely to retain that client base
A Few Words From Our Customers
We revolutionize the way health systems communicate with their referral network and patients. Our success has been driven by your passion for excellent patient care.
As a high volume group practice we receive referrals through a variety of channels. ReferralMD consolidates these channels into a single interface and automates much of the follow up. Our staff are saving time and our referring providers are getting better service. It’s a win-win.
The tools are easy to use and the system is incredibly intuitive. We’ve been able to keep our information organized and expedite our scheduling process. ReferralMD keeps track of all of our incoming patients and referring physicians utilize the analytical information to see where we can improve our work flow.
When we switched to having all our faxes flow into ReferralMD software instead of our traditional fax machine we stopped having to call (and potentially annoy) physician offices who had already faxed information that we never received. Also now everything resides in one place making it far easier to manage instead of sorting through piles of paper. We save an hour and a half per staff per day using ReferralMD.