Technology to Aquire/Retain Patients, Reduce Leakage and Grow Market Share

The leading referral network management CRM for healthcare professionals; referral workflow, e-consults, patient access, provider search and analytics

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Our Solutions Meet the Needs of a Range of Clients

Hospitals / Health Systems

ACOs, IDNs, CINs

Private Practices

Payers & Self-Insured Employers

Call Centers

Build More Intelligent and Profitable Referral Relationships

Measure network performance, identify growth opportunities, and keep everyone in the loop

Referral Management and CRM

Create a virtual clinical delivery network and track all referrals, faxes, status updates, messages, meetings, and tasks with one centralized referral CRM solution. Increase revenue, reduce value-based risk and improve patient outcomes.

SmartMATCH Provider Directory

Empower coordinators with the technology they need to match patients with the right providers (experience, specialty, insurance, cost/quality, affiliation, wait times, and more), exchange referrals efficiently, and enhance service levels.

E-Consults

Quickly and easily communicate with community providers with e-Consults to discuss a patient case prior to sending a referral. Reduce the number of unnecessary specialist referrals while improving the patient experience, lowering costs and decreasing wait times.

Patient Access and Marketing Solutions

Solutions to accept patient/provider self-referrals from your website via a widget, send automated patient progress updates to referring providers, and research your competitor's referral volume so you can grow market share.

Real-Time Analytics

Develop and monitor new marketing programs, growth strategies, and outreach activities to measure patient conversion, leakage, and referral patterns and much more...

Slow, One-Way Communication Can Cripple your Facility

The movement from fee-for-service to value-based care increases the importance of collaboration between providers

Industry Statistics

Results with ReferralMD

46 ^%

of faxed referral appointments are never completed

87 ^%

Increase referral volume up to

20 ^%

of malpractice claims involve missed or delayed diagnoses due to deficits in hand-offs between providers

37 ^%

Increase operational efficiencies up to

63 ^%

of referring physicians are dissatisfied with the lack of timely progress updates post referral

80 ^%

Decrease appointment wait times up to

$90 ^M

in revenue per 100 employed physicians is lost each year due to patient leakage

50 ^%

Reduce patient leakage up to

A Few Words From Our Customers

We revolutionize the way health systems communicate with their referral network and patients. Our success has been driven by your passion for excellent patient care.

Bryan Croft

Vice President Service Line Operations at Cedars-Sinai, Los Angeles CA

For practices that rely on outside referrals, ReferralMD facilitates a better workflow. Their approach not only enhances the service we offer our patients, but also streamlines communication between faculty and referring physicians.

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Jake Blackshear

Director at UCSF, San Francisco CA

As a high volume group practice we receive referrals through a variety of channels. ReferralMD consolidates these channels into a single interface and automates much of the follow up. Our staff are saving time and our referring providers are getting better service. It’s a win-win.

Megan Ortiz

Administrative Director at Green Imaging, Houston TX

The tools are easy to use and the system is incredibly intuitive. We’ve been able to keep our information organized and expedite our scheduling process. ReferralMD keeps track of all of our incoming patients and referring physicians utilize the analytical information to see where we can improve our work flow.

Pam Fletcher

Administrative Director at Glendale MRI, Glendale CA

When we switched to having all our faxes flow into ReferralMD software instead of our traditional fax machine we stopped having to call (and potentially annoy) physician offices who had already faxed information that we never received. Also now everything resides in one place making it far easier to manage instead of sorting through piles of paper. We save an hour and a half per staff per day using ReferralMD.