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What workflow tools does ReferralMD have?

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  • Referring providers with ReferralMD accounts can search for the right provider to send referrals based on specialty, accepted insurance, affiliation, average wait time, distance from the patient, and other metrics.
  • Customize the referral management workflow to ensure that all the necessary steps are performed when referrals are sent or received and standardize the workflow across the organization.
  • Centralized referral management workflow allows staff to identify top referrals that need attention and re-assign referrals to internal providers as needed.
  • Automated alerts warn staff and managers when referrals do not advance through the process in a timely manner based on rules defined by your practice.
  • Online referral form rules ensure that all the information is captured when the referral is sent from a referring provider’s account or from the ReferralMD portal link on your website.
  • Online referral forms can prompt for certain medical records to avoid back-and-forth phone calls and faxes and drive standardization across the organization.

With over 25 years of experience in delivering the right products, partnerships, and services that lead to the success of healthcare technology companies; Rick Hammer serves as Chief Product Officer at ReferralMD

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