"The tools are easy to use and the system is incredibly intuitive. We’ve been able to keep our information
organized and expedite our scheduling process. ReferralMD keeps track of all of our incoming patients and referring physicians utilize the analytical information to see where we can improve our workflow."
- Megan Ortiz (Front-office admin)
About Green Imaging
Green Imaging is a full service virtual medical imaging network owned and operated by a group of board-certified radiologists. They provide MRIs, CTs, and other imaging and high-quality radiology services. Their goal is to develop long-term, mutually beneficial relationships that drive efficient operations and optimize patient care
Business Challenges
With their goal of driving efficient operations and optimized patient care, Green Imaging needed a better way to manage faxes and the referral workflow process, reporting and automated weekly faxed reports (feedback loop) to improve customer service.
Solution
Green Imaging was able to streamline their referral management process and expedite their patient scheduling process by using ReferralMD to consolidate all of their referrals into one work queue (fax, electronic, phone, website) and track status updates in real-time with referring providers
The Results
Within the past year, Green Imaging has processed more than 3,000 referrals, while expediting the patient scheduling process, lowering wait times and increasing referral volume by 38%.
|
3012 referrals received |
947 unique referral sources |
38% increase in referral volume |
About ReferralMD
ReferralMD is a HIPAA-compliant, cloud-based referral management platform (CRM). In addition, we offer a group of technologies; e-consult, decision support, fax management, provider directory, and analytics that complement a health system’s current EMR system with an integration or can be purchased as a standalone system by private practice groups.
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