SAN FRANCISCO (11/29/2017) – ReferralMD is proud to announce a partnership with Ocala Eye of North Central Florida. Ocala Eye has implemented ReferralMD’s leading enterprise referral management platform in order to automate their manual referral process for coordinators, providers, call center, and patients.
With ReferralMD, Ocala Eye can now track referral volume with sales activity and monitor their patients in a centralized referral queue in a more standardized fashion across locations. With ReferralMD, Ocala eye has achieved lower patient wait times, provides regular feedback to referring providers, and prevents lost referrals.
Ocala Eye previously managed all their referrals manually, via fax and tracked on spreadsheets. The process was very manual starting with a referral coordinator and ending with the call center contacting the patient.
About Ocala Eye
Ocala Eye is one of the largest and most experienced Eye Care Center in North Central Florida. For over 40 years, their Board Certified Surgeons have provided comprehensive medical and surgical eye care to the people of Ocala and the Villages. Services include ophthalmology, optometry, aesthetics, hearing and a complete Optical center for frames and lens prescriptions.
ReferralMD is a San Francisco based enterprise digital health company with a mission of optimizing communication between health systems, insurance companies and patients.
ReferralMD is a HIPAA-compliant, cloud-based referral management platform (CRM). In addition, we offer a group of technologies; e-consult, patient engagement, decision support, fax management, patient-provider matching, and analytics.
Please visit www.getreferralmd.com to learn more.