Patient Access and Engagement

Are you using the latest technologies to make your patient lives easier throughout the care journey?

Benefits

Improve The Patient Experience

Improve The Patient Experience

Embrace the consumerization of healthcare with an increased focus on customer service by ensuring patients are engaged throughout the entire referral process resulting in a better patient experience and increased loyalty to the healthcare provider.

Reduce Patient No Shows

Reduce Patient No Shows

Targeted, automated and time-sensitive patient messaging via text or email including appointment reminders and patient confirmations decrease missed appointments and help reduce wait times for future scheduling.

Improved Operational Efficiencies

Improved Operational Efficiencies

Automated appointment reminders and follow-up communications eliminate phone calls and manual processes that burden staff members today thus leading to higher operational efficiencies for healthcare providers.

Book an Appointment Widget

Book an Appointment Widget

  • Embed an appointment booking widget directly on your website so patients and referring physicians can navigate your provider directory with ease.
  • Accept medical records and files including large images; x-rays, dicoms, video, etc, without having to request them on DVD.
Appointment Reminders

Appointment Reminders

  • ReferralMD sends messages to patients according to their communication preferences (e.g. telephone, email, or text message).
  • Messages can include appointment reminders, pre-appointment paperwork, driving instructions, and follow-up messages.

Why is Patient Engagement Important

79 %

79% of consumers are more likely to select a provider who allows them to conduct healthcare interactions online, on a mobile device, or at a self-service kiosk.

34 %

Just 34% of patients are highly engaged.

59 %

59% of patients believe that effective patient engagement strategies have a major impact on quality of care.

40 %

40% of patients believe patient engagement strategies have a major impact on the cost of care.

Solve Your Interoperability Challenge

We integrate with ALL electronic medical record and practice management software with Direct Message, API, HL7, or FHIR.

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Learn how ReferralMD delivers a better experience for providers, staff, and patients.

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