Integritus Healthcare’s Success with ReferralMD

Integritus Healthcare, a prominent healthcare provider known for its comprehensive services, has significantly enhanced its operational efficiency and patient experience by adopting ReferralMD. Focused on delivering high-quality healthcare, Integritus Healthcare aims to streamline its processes and improve patient outcomes.

Key Improvements with ReferralMD

The implementation of ReferralMD has brought about notable advancements for Integritus Healthcare:

  • Efficient Referral Management: Integritus Healthcare has seen a marked improvement in its referral management process, leading to a more streamlined operation that benefits both providers and patients.
  • Better Communication: The platform has facilitated improved communication within the healthcare network, ensuring that patient information is accurately and promptly shared.
  • Enhanced Patient Care: With more efficient processes in place, patients receive timely care, which has led to an overall enhancement in the quality of services provided.

Goals for Adopting ReferralMD

Integritus Healthcare’s decision to integrate ReferralMD was driven by several objectives:

  1. Streamlining Referral Processes: Integritus Healthcare sought to address inefficiencies in their referral system, aiming for a smoother, more reliable process that would enhance patient care.
  2. Improving Patient Access and Satisfaction: A key goal was to improve the accessibility and quality of care for patients, leading to higher satisfaction and better health outcomes.
  3. Operational Excellence: Integritus Healthcare aimed to leverage technology to achieve superior operational efficiency and effectiveness in its healthcare delivery.

The Implementation Journey

The transition to ReferralMD was executed with precision, ensuring that the system was seamlessly integrated into Integritus Healthcare’s operations without disrupting their service delivery. This careful approach enabled immediate improvements in efficiency and patient care.

Looking to the Future

Armed with the successful integration of ReferralMD, Integritus Healthcare is poised for continued growth and improvement in its service delivery. The organization is committed to leveraging cutting-edge technology to further enhance operational efficiency and the quality of patient care.

Integritus Healthcare, a non-profit, operates 15 rehabilitation and skilled nursing facilities in Massachusetts. These include Linda Manor Assisted Living, a traditional and specialized memory care community in Leeds; Day Brook Village Senior Living, a continuing care retirement community in Holyoke; Kimball Farms, a life care continuing care retirement community in Lenox; and East Longmeadow Memory Care Assisted Living in East Longmeadow. Additionally, they manage two hospice providers: HospiceCare in The Berkshires and Pioneer Valley Hospice & Palliative Care for those with life-limiting illnesses.

“We knew ReferralMD would be beneficial to our team from the start. We needed a system capable of keeping up with our referral volume, dynamic enough to crunch our data at any time, all while remaining user-friendly and efficient. This platform has offered us a solution for all our critical referral management needs. We can better focus on growing our referrals and, ultimately, delivering on our organizational commitment to provide care to members of the community that needs us.

Kaitlyn Opsitnick, Director of Service Marketing

ReferalMD Customer Success Stories

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    Baptist Memorial significantly enhanced referral processing, appointment scheduling, and coordinator productivity, leading to more efficient operations and improved overall healthcare delivery.

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    Acacia Network

    Cherokee Health Systems, a comprehensive provider offering both physical and behavioral health services, has seen remarkable improvements since integrating ReferralMD into their operations.

  • Cherokee Health Systems

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  • Naples Oral Surgery

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    Quigley Eye Specialists

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Bidirectional Integrations

We integrate with most electronic health records (EHR) systems, practice management systems (PMS), and radiology information systems (RIS) using APIs, HL7, FHIR, or Direct, and we also seamlessly connect with other HIPAA-compliant third-party systems and business intelligence tools.

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Learn How ReferralMD can improve your referral process, increase efficiencies and improve patient engagement.