Benefits of eConsults

Minimize unnecessary referrals, improve access to specialty care, and streamline workflow for better patient outcomes

Faster Specialists Access

Patients receive timely specialist guidance without needing in-person visits, reducing wait times.

Improved Care Coordination

Seamlessly connects primary care providers with specialists, enhancing collaborative treatment planning.

Increased Efficiency

Minimizes unnecessary referrals and reduces costs by addressing cases virtually when appropriate.

Sending eConsults

Build and manage your referral network, track outreach with referral partners and identify partners needing attention based referral volume

  • Referrals can be automatically converted to consults for certain specialties based on rules

  • In-network specialists can define availability for receiving consults

  • If the network does not offer certain specialties or providers are not available then ConferMED can be used as the default receiver

ConferMED Specialist Network

  • ConferMED’s network of 300 specialists represents most pediatric and adult specialties

  • ConferMED can be used for all consults or only when certain specialties are not represented in the PCP’s network or the in-network specialists are not available

  • Learn more about ConferMED Specialist Network

Structured Workflow

  • Define customized statuses in consult management workflow.

  • Custom statuses are listed in left sidebar on Consults page. Custom priorities can also be defined.

Integrated File-Sharing

  • Drag-and-drop PDFs, images, videos and other medical files directly into ReferralMD with no file size restrictions.

  • Get feedback on your work and create an archive for everyone to view anytime.

example of eConsult conversation with referring provider includes the sharing of patient data in a secure platform
example of eConsult conversation with referring provider includes the sharing of patient data in a secure platform

Searchable History

  • Search everything that’s been posted in your messages.

  • Learn the context of past decisions or see if someone’s already solved the problem at hand.

Message Providers

Message & Exchange Files with Providers

Send messages  to providers and exchange patient files (x-rays, labs, dicoms) in real-time, regardless of the format or size.

Discuss patient wellness plans with other physicians

Task Management

Task Management

Assign tasks to yourself, others, or a department and receive notifications when tasks are due, overdue, or completed.

Task Management

Alert Notifications

Alert Notifications

Define and manage customized alert rules.
Receive notifications when activities are not completed in a timely fashion.
Manage work queues by exception more effectively.

Alert Notifications

Audit Log

Audit Log

Full accountability for every patient, every referral, and every change made in the referral system.

Audit Log

Why eConsults Are Important

52%

52% of specialty referrals are unnecessary

50%

50% of referring physicians were dissatisfied with the timeliness of specialists’ feedback

80%

80% of all serious medical errors involve miscommunication during care transitions (to different care settings)

15%

15% more overall patient safety events occurred in hospitals performing in the bottom 10% for physician communication, compared to those in the top 10%

SmartEXCHANGE®

Bidirectional Integrations

We integrate with most electronic health records (EHR) systems, practice management systems (PMS), and radiology information systems (RIS) using APIs, HL7, FHIR, or Direct, and we also seamlessly connect with other HIPAA-compliant third-party systems and business intelligence tools.

Contact us if you don’t see your EHR

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