Coastal Fertility’s Triumph with ReferralMD
Coastal Fertility Medical Center, a leader in fertility care based in Irvine, California, has significantly enhanced its operational efficiency and patient experience by integrating ReferralMD into their practice.
Key Outcomes
The partnership with ReferralMD has led to notable achievements for Coastal Fertility:
- Efficient Referral Handling: The adoption of ReferralMD streamlined the referral process, making it more efficient and reducing the time from referral to appointment.
- Improved Patient Communication: The system has enabled better communication with patients regarding their care plans, appointments, and treatments.
- Enhanced Tracking and Reporting: Coastal Fertility now benefits from comprehensive tracking of referrals and improved reporting capabilities, allowing for better management decisions and optimization of patient flow.
Goals and Motivations
Coastal Fertility sought ReferralMD for several reasons:
- To Streamline Referral Processes: Aiming to address the inefficiencies in their previous system, Coastal Fertility looked to ReferralMD to make their referral process quicker and more reliable.
- To Enhance Patient Experience: Improving communication and reducing wait times for patients were key goals in their pursuit of excellence in patient care.
- To Optimize Operations: Coastal Fertility aimed to leverage technology to enhance overall operational efficiency, ensuring a smooth and effective patient care journey.
The Implementation Journey
Implementing ReferralMD at Coastal Fertility was executed with a focus on adapting the system to fit their specific needs, ensuring a seamless transition for staff and patients alike. The process was designed to complement Coastal Fertility’s commitment to providing high-quality care without interrupting their day-to-day operations.
Looking Forward
With the successful implementation of ReferralMD, Coastal Fertility Medical Center is set to continue advancing their mission of providing exceptional fertility care. They are committed to utilizing technology to further improve their services, patient satisfaction, and operational effectiveness in the future.
Coastal Fertility Specialists is an established fertility clinic in South Carolina. They have five locations throughout the South Carolina and Georgia areas. At Coastal Fertility Specialists success is “taking home a baby”. Their dedicated and experienced team will guide you through your fertility journey in a compassionate and nurturing environment. This is a time when experience matters most and they are proud of their high pregnancy rates and national patient satisfaction awards derived from individualized patient care and their more than 70 years of combined experience. Coastal Fertility invites you to explore why so many people have chosen and recommend CFS to make their dreams come true.
Referral MD has allowed us to streamline our process regarding incoming referrals from our providers while also closing the loop for the patients they have referred to us.
Analytics & Reporting of our referrals to track our marketing efforts stood out for us. We could find out how the patient discovered us, where they came from geographically, and whether they attended their appointment.
The other feature that we rely on quite a bit is real time access to the custom reporting features and the metrics gained from that have become invaluable to our practice and helps us to provide excellent patient care.
ReferalMD Customer Success Stories
Bidirectional Integrations
We integrate with most electronic health records (EHR) systems, practice management systems (PMS), and radiology information systems (RIS) using APIs, HL7, FHIR, or Direct, and we also seamlessly connect with other HIPAA-compliant third-party systems and business intelligence tools.
Contact us if you don’t see your EHR
