Saint Joseph’s/Candler Selects ReferralMD for its Referral Management and Patient Leakage Solution

SAN FRANCISCO – ReferralMD, a leader in referral management, patient access, and e-consult solutions for health systems, today announced that St. Joseph’s/Candler in Savannah, Georgia has selected the company’s enterprise platform to enhance communication and referral workflow across its two hospitals and 13 practice groups with future expansion of its ACO, Advocate Health Network.

The Georgia-based system will utilize ReferralMD to create a standardized process across the entire continuum and will eventually help integrate up to 18 different EHRs creating a common communication platform to bridge electronic consults and referrals.

Highly regarded as the premier health provider in the region, St. Joseph’s/Candler (SJ/C) needed help managing different patient and referral data across their primary care practices and had no system in place to benchmark referral leakage.  Given the potential expansion of their Central Referral Office to assist with referral management for their ACO it was important to find a solution that would streamline the workflow and provide accurate and up to date tracking of the referral process.

“St. Joseph’s/ Candler challenge in integrating and maintaining reliable provider data and tracking real-time data are ones we hear from health systems across the country,” said Jonathan Govette CEO at ReferralMD.  “We’re looking forward to helping the SJ/C team effectively track referrals for its primary care practices and ACO affiliations and help guide patients to the most appropriate high-quality doctor in their network.


About St. Joseph’s/Candler

SJ/C offers healthcare services across the entire continuum, including local and regional primary care, specialized inpatient and outpatient services in two anchor hospitals, home healthcare services, as well as a wide variety of community outreach and education efforts throughout a 33-county region in southeast Georgia and the South Carolina Low Country.  Our faith-based, holistic approach to healing encourages individuals to become more knowledgeable about their personal health while providing the most advanced, comprehensive treatments and state-of-the-art medical technologies available almost anywhere.  To learn more about St. Joseph’s/Candler, please visit


About ReferralMD

ReferralMD delivers proven referral management, patient access, and e-consult solutions that help hospitals, health systems, networks and payers streamline the referral process, decrease patient leakage and improve communication between providers and patients.  The enterprise platform matches patients with the most appropriate, high-quality providers and closes the feedback loop between providers and patients.

The solution’s powerful workflow and clinical decision support tools help healthcare providers increase revenue, drive operational efficiencies and improve customer service.

To learn more about ReferralMD, please visit

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Rick Hammer

With over 25 years of experience in delivering the right products, partnerships, and services that lead to the success of healthcare technology companies; Rick Hammer serves as Chief Product Officer at ReferralMD

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