Better Communication, Better Outcomes
The leading healthcare CRM software; provider network management, referral handoffs, e-consults, patient access tools, and provider-directory with decision support.
Solution Use Cases
Manage Referral Relationships
All-In-One Software Platform
Manage all inbound and outbound patient referrals using ReferralMD, Our intelligent referral tracking platform alerts your staff when patient referrals require attention. Automatically send status updates to referring providers and close the feedback loop.
Electronic consults allow primary care offices to invite specialists to a secure online discussion to review a specific patient case and exchange messages and files prior to sending the referral.
Improve your healthcare marketing strategy and research potential referral partners using our healthcare CRM solution. Sales and marketing teams use the medical CRM for marketing efforts, and outreach to find referral partners, and see referral volume analytics. All data is stored in our centralized CRM system. The result is improved patient satisfaction and loyalty.
SmartMATCH Decision Support
ReferralMD automatically prioritizes specialty providers based on accepted insurance, provider affiliation, average wait time, distance from patient, and other metrics in order to accurately match patient and provider.
Referrals Management for all inbound and outbound faxes. Identify and organize new faxes as referrals or documents relating to existing patients. Automatically route referral faxes to the referrals queue or the integrated EHR.
Patient Engagement Tools
Improve health outcomes and patient experience when you communicate with patients and their families. With ReferralMD, Healthcare organizations can increase patient engagement and increase loyalty to their providers.
Real-Time Referral Analytics
Gain better insight into your healthcare business using real-time referral analytics including referral source dashboard, patient referral volume, referral trends, referral leakage rate, capture rate, service levels, wait times, outreach results, competitor patterns, and more. Use the information to make informed decisions to improve your practice's bottom line.