Referral Management Software
Improve the patient referral workflow with software that simplifies the patient referral process while providing visibility and reporting on referral volume within your referral network.
Improve the Referral Process
A fully customizable workflow engine allows ReferralMD to adapt to your existing referral workflow processes.
Reduce Patient Leakage
Robust patient communication tools alert patients and providers for scheduling, appointment reminders, follow up and post acute care.
Analyze and Report on the Referral Cycle
Real-time actionable analytics and reporting on provider statistics, workflow efficiency and bottlenecks, marketing targets, and the quality of the patient journey.
Referral Management Platform ReferralMD
Features to help you increase revenue and speed the patient journey
Manage all inbound and outbound referrals using ReferralMD, an intelligent platform that alerts your staff when referrals need attention and automatically sends status updates to referring providers to close the feedback loop with them.
Embrace consumerization of healthcare with an increased focus on customer service by ensuring patients are engaged throughout the entire referral process resulting in a better patient experience and increased loyalty to their providers.
Healthcare practices can automate the entire prior authorization workflow. Reduce manual effort by up to 70% and eliminate rework by up to 90%. Seamlessly integrated with your existing systems and workflows.
ReferralMD lets patients find and schedule appointments directly. Simply enter the provider you want to see, enter your information and select the best time for your appointment.
Electronic consults allow primary care offices to invite specialists to a secure online discussion to review a specific patient case and exchange messages and files prior to sending the referral.
Research potential referral partners using directory of over 5 million providers, track marketing and outreach activities across referral partners and report on referral volume per marketing representative.
System automatically prioritizes specialty providers based on accepted insurance, provider affiliation, average wait time, distance from patient, and other metrics in order to match the patient with the most appropriate provider.
Manage all inbound and outbound faxes and categorize new faxes as referrals or documents for existing patients so the system can automatically route the faxes to the referrals queue or the integrated EHR.
Gain better insight into your healthcare business using real-time analytics such as the metrics dashboard, patient referral volume, trends, leakage rate, capture rate, service levels, wait times, outreach results, competitor patterns, and more. Use the information to make informed decisions to improve your practice's bottom line.
Solution Use Cases
Stakeholders:ACOs/CINs, Dentists, Health Systems, Hospitals, Payers
Stakeholders:ACOs/CINs, Dentists, FQHC, Health Systems, Hospitals, Payers, PCPs, Pharmaceuticals
Solution (s):Marketing CRM