Referral Management Software

Improve the patient referral workflow with software that simplifies the patient referral process while providing visibility and reporting on referral volume within your referral network.

Healthcare Leadership Podcast Series

Healthcare Leadership Podcast presented by ReferralMD - your go-to resource for increasing practice efficiency and revenue. In each episode, we share tips, tricks, trends, and real stories from physicians and healthcare executives so you can hear what really works to grow your practice.

Comprehensive Referral Management & Provider Relationship Solutions

Monetize, Manage, and Track your Referral Network Faxes, emails, phone calls on hold, and spreadsheets aren't an efficient way to monitor your referral network

Analyze and Report on the Referral Cycle

Real-time actionable analytics and reporting on provider statistics, workflow efficiency and bottlenecks, marketing targets, and the quality of the patient journey.


Referral Management Platform ReferralMD


Features to help you increase revenue and speed the patient journey

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Referral Management
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Referral Management

Manage all inbound and outbound referrals using ReferralMD, Our intelligent referral tracking platform alerts your staff when patient referrals need attention. It automatically sends status updates to referring providers to close the feedback loop.

Patient Engagement Tools
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Patient Engagement Tools

Embrace consumerization of healthcare with an increased focus on customer service by ensuring patients are engaged throughout the entire referral process resulting in a better patient experience and increased loyalty to their providers.

Automate Prior Authorizations
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Automate Prior Authorizations

Healthcare practices benefit from automated prior authorizations. Reduce administrative burden by up to 70% and eliminate rework by up to 90%. Seamlessly integrated with your existing health system and patient workflows.

Patient Direct Scheduling
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Patient Direct Scheduling

ReferralMD lets patients find and schedule appointments directly. Simply enter the provider you want to see, enter your information and select the best time for your appointment.

Consult Management
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Consult Management

Electronic consults allow primary care offices to invite specialists to a secure online discussion to review a specific patient case and exchange messages and files prior to sending the referral.

Healthcare CRM
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Healthcare CRM

Improve your healthcare marketing strategy and research potential referral partners using our directory of over 5 million providers. Track your organization's healthcare marketing efforts including outreach to referral partners, referral volume for your marketing team, and store it all in a centralized CRM. The result is improved patient satisfaction and loyalty.

SmartMATCH Decision Support
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SmartMATCH Decision Support

System automatically prioritizes specialty providers based on accepted insurance, provider affiliation, average wait time, distance from patient, and other metrics in order to match the patient with the most appropriate provider.

SmartFAX Management
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SmartFAX Management

Manage all inbound and outbound faxes and categorize new faxes as referrals or documents for existing patients so the system can automatically route the faxes to the referrals queue or the integrated EHR.

Real-Time Analytics
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Real-Time Analytics

Gain better insight into your healthcare business using real-time analytics such as the metrics dashboard, patient referral volume, trends, leakage rate, capture rate, service levels, wait times, outreach results, competitor patterns, and more. Use the information to make informed decisions to improve your practice's bottom line.

Solution Use Cases

Acquire and retain patients with provider relationship management software (CRM)

Stakeholders:

ACOs/CINs, Dentists, FQHC, Health Systems, Hospitals, Payers, PCPs, Pharmaceuticals

Solution (s):

Marketing CRM
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Deliver faster, better quality care for patients

Stakeholders:

ACOs/CINs, Dentists, FQHC, Health Systems, Hospitals, Payers, PCPs, Pharmaceuticals

Solution (s):

Patient Access Tools
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See how ReferralMD delivers a better experience for providers, staff, and patients.

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