Referral Management Software

Improve the patient referral workflow with software that simplifies the patient referral process while providing visibility and reporting on referral volume within your referral network.

Improve the Referral Process

A fully customizable workflow engine allows ReferralMD to adapt to your existing referral workflow processes.

Reduce Patient Leakage

Robust patient communication tools alert patients and providers for scheduling, appointment reminders, follow up and post acute care.

Analyze and Report on the Referral Cycle

Real-time actionable analytics and reporting on provider statistics, workflow efficiency and bottlenecks, marketing targets, and the quality of the patient journey.


Referral Management Platform ReferralMD


Features to help you increase revenue and speed the patient journey

Referral Management
1

Referral Management

Manage all inbound and outbound referrals using ReferralMD, an intelligent platform that alerts your staff when referrals need attention and automatically sends status updates to referring providers to close the feedback loop with them.

Patient Communication and Engagement
2

Patient Communication and Engagement

Embrace consumerization of healthcare with an increased focus on customer service by ensuring patients are engaged throughout the entire referral process resulting in a better patient experience and increased loyalty to their providers.

Prior Authorization Solution
3

Prior Authorization Solution

Healthcare practices can automate the entire prior authorization workflow. Reduce manual effort by up to 70% and eliminate rework by up to 90%. Seamlessly integrated with your existing systems and workflows.

Patient Direct Scheduling
4

Patient Direct Scheduling

ReferralMD lets patients find and schedule appointments directly. Simply enter the provider you want to see, enter your information and select the best time for your appointment.

Consult Management
5

Consult Management

Electronic consults allow primary care offices to invite specialists to a secure online discussion to review a specific patient case and exchange messages and files prior to sending the referral.

Healthcare CRM
6

Healthcare CRM

Research potential referral partners using directory of over 5 million providers, track marketing and outreach activities across referral partners and report on referral volume per marketing representative.

SmartMATCH Decision Support
7

SmartMATCH Decision Support

System automatically prioritizes specialty providers based on accepted insurance, provider affiliation, average wait time, distance from patient, and other metrics in order to match the patient with the most appropriate provider.

SmartFAX Management
8

SmartFAX Management

Manage all inbound and outbound faxes and categorize new faxes as referrals or documents for existing patients so the system can automatically route the faxes to the referrals queue or the integrated EHR.

Real-Time Analytics
9

Real-Time Analytics

Gain better insight into your healthcare business using real-time analytics such as the metrics dashboard, patient referral volume, trends, leakage rate, capture rate, service levels, wait times, outreach results, competitor patterns, and more. Use the information to make informed decisions to improve your practice's bottom line.

Solution Use Cases

Acquire and retain patients with provider relationship management software (CRM)

Stakeholders:

ACOs/CINs, Dentists, FQHC, Health Systems, Hospitals, Payers, PCPs, Pharmaceuticals

Solution (s):

Marketing CRM
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Deliver faster, better quality care for patients

Stakeholders:

ACOs/CINs, Dentists, FQHC, Health Systems, Hospitals, Payers, PCPs, Pharmaceuticals

Solution (s):

Patient Access Tools
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See how ReferralMD delivers a better experience for providers, staff, and patients.

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