We service lots of people and help lots of orgs
We help you increase revenue by increasing patient journey with automated workflows, fax management, and patient engagement, and provider management tools.
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Features to help you increase revenue and speed the patient journey
Referral Management
Manage all inbound and outbound referrals using ReferralMD, an intelligent platform that alerts your staff when referrals need attention and automatically sends status updates to referring providers to close the feedback loop with them.
Patient Access and Engagement
Embrace consumerization of healthcare with an increased focus on customer service by ensuring patients are engaged throughout the entire referral process resulting in a better patient experience and increased loyalty to their providers.
Prior Authorization Solution
Healthcare practices can automate the entire prior authorization workflow. Reduce manual effort by up to 70% and eliminate rework by up to 90%. Seamlessly integrated with your existing systems and workflows.
Patient Direct Scheduling
ReferralMD lets patients find and schedule appointments directly. Simply enter the provider you want to see, enter your information and select the best time for your appointment.
Consult Management
Electronic consults allow primary care offices to invite specialists to a secure online discussion to review a specific patient case and exchange messages and files prior to sending the referral.
Healthcare CRM
Research potential referral partners using directory of over 5 million providers, track marketing and outreach activities across referral partners and report on referral volume per marketing representative.
SmartMATCH Decision Support
System automatically prioritizes specialty providers based on accepted insurance, provider affiliation, average wait time, distance from patient, and other metrics in order to match the patient with the most appropriate provider.
SmartFAX Management
Manage all inbound and outbound faxes and categorize new faxes as referrals or documents for existing patients so the system can automatically route the faxes to the referrals queue or the integrated EHR.
Real-Time Analytics
Gain better insight into your healthcare business using real-time analytics such as the metrics dashboard, patient referral volume, trends, leakage rate, capture rate, service levels, wait times, outreach results, competitor patterns, and more. Use the information to make informed decisions to improve your practice's bottom line.
Why Your Healthcare Practice Needs Our
Referral Management Solution
Increase referral volume more than
Increase operational efficiencies up to
Decrease appointment wait times up to
Reduce patient leakage up to
Solution Use Cases
Stakeholders:
ACOs/CINs, Dentists, Health Systems, Hospitals, PayersSolution (s):
Referral Management, Consult Management, Marketing CRM
Stakeholders:
ACOs/CINs, Dentists, FQHC, Health Systems, Hospitals, Payers, PCPs, PharmaceuticalsSolution (s):
Marketing CRM
Stakeholders:
ACOs/CINs, Dentists, FQHC, Health Systems, Hospitals, Payers, PCPs, PharmaceuticalsSolution (s):
Patient Access Tools