Healthcare Blog

  • The Top 5 Trends in Patient Healthcare

    The Top 5 Trends in Patient Healthcare
    Photo by Luis Melendez on Unsplash

    Photo by Luis Melendez on UnsplashSociety is changing, and patient values, attitudes, and behaviors have followed suit. Today’s patients are more informed and empowered than ever, and as you would expect, their preferences and expectations have mirrored current trends among consumers in general, namely: They demand instant response and feedback They expect convenience and ease…


  • The Role of Direct Secure Messaging in Healthcare

    In the digital age, where communication is instant and seamless in most industries, healthcare has often lagged due to concerns about privacy and security. However, with the advent of Direct Secure Messaging (DSM) in healthcare, a new era of secure and efficient communication in healthcare has emerged.  “The sharing and administrative functions of coordinating healthcare…


  • Insights from the Healthcare Leadership Podcast: Consumer Experience Trends in Healthcare

    In this episode of the Healthcare Leadership Podcast, host Jennifer Thompson engages in a dynamic discussion with Matthew Davis, Director of Channel Partnerships at Press Ganey. Together, they explore the latest 2021 Consumer Experience Trends in Healthcare report insights. The conversation sheds light on the evolving patient habits and the importance of maintaining a strong…


  • Maximizing Patient Care with Referral Management

    How do healthcare providers benefit from patient engagement tools and other healthcare software solutions? Patient-centric care is more critical than ever in today’s fast-paced healthcare landscape. Healthcare providers must deliver high-quality medical services and engage with patients effectively and efficiently. Patient engagement, referral management, and Customer Relationship Management (CRM) software have become powerful tools to…


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